Special Order Manufacturing
All products sold by The Bin Trailer, including trailers, lifting systems, parts, accessories, and components, are custom-built and assembled upon special order.
Each unit is manufactured to meet specific production requirements, and for that reason, we do not accept returns, exchanges, or refunds under any circumstance.
No Returns or Refunds
We do not accept returns or exchanges for any item purchased from our store — including but not limited to trailers, equipment, replacement parts, fittings, hoses, or accessories.
All sales are final once the order is confirmed and production has started.
Reason for Non-Returnable Policy
Our products are made under special order conditions, which means each unit is built specifically for the buyer, following custom production schedules, materials, and assembly procedures.
Because of this custom manufacturing process, items cannot be resold or restocked once production begins.
Defective or Damaged Items
In the rare event that an item arrives damaged during shipping, the customer must notify us within 48 hours of delivery with detailed photos and a description of the issue.
We will evaluate the case and, if applicable, provide repair or replacement instructions.
Damage caused by misuse, incorrect installation, or third-party modification is not covered.
Payments and Financing
All orders placed and paid through Affirm, Zelle, or direct bank transfer follow the same terms.
Once production begins, no changes, cancellations, or refunds will be accepted.
Contact
For questions related to production or shipping, please contact:
📧 info@thebintrailer.com
🌐 https://thebintrailer.com